.LOGOcreamwithbluebackground-e2ed3dbc18cda761c9ccf90b495a6d95d7d60b5a3e610981553afbdcafaf31a8.jpg)
Privacy policy
Last updated: 8.2026
Mountain Clothing Collective respects your privacy. This policy explains what personal information we collect, how we collect it, and why we need it.
1. Information You Give Us Directly
| What we collect | How we collect it | Why we need it |
|---|---|---|
| Name, email, phone number | You enter it when booking a reservation | To confirm your reservation and contact you about pickup, returns, or issues |
| Billing address, credit/debit card details | Entered at checkout, processed through our payment provider | To charge rental fees and place the security deposit hold |
| Rental preferences (sizes, item choices, dates) | You select these when booking | To reserve, prepare, and fit the right gear for you |
2. Information Collected Automatically
| What we collect | How we collect it | Why we need it |
|---|---|---|
| IP address, browser type, device info | Automatically logged when you visit our website | To keep our site secure and working properly |
| Pages visited, time on site, click behavior | Cookies and analytics tools (e.g., Google Analytics) | To understand how customers use our site and improve it |
| Cart activity, abandoned bookings | Cookies | To remind you about an unfinished reservation, if you've opted in |
3. Information From Third Parties
| What we collect | How we collect it | Why we need it |
|---|---|---|
| Payment confirmation, fraud flags | Shared with us by our payment processor | To confirm payment went through and prevent fraudulent transactions |
| Account info (if you sign in via Google/Facebook) | Shared by that provider, with your permission | To let you log in without creating a new password |
4. Why We Collect This Data — Summary
We collect and use your data to:
- Process and manage your rental reservations
- Charge payments and security deposit holds
- Communicate about your booking, pickup, and return
- Improve our website and rental selection
- Prevent fraud and keep transactions secure
- Send marketing emails, but only if you've opted in
5. Data Sharing & Retention
- We do not sell your personal information. We share it only with service providers who help us operate — like payment processors and email platforms — and only as needed to provide the Service.
- We keep your information only as long as needed for your rental history, tax/accounting requirements, and legal obligations.
8. Contact Us
Questions? Reach us at [email protected]